Privacy Policy
Effective Date: April 27, 2025
This Privacy Policy describes how Keepin Inc (“we,” “us,” or “our”) collects, uses, and protects your information when you use the Keepin app (“App”).
1. Company Information
- Company: Keepin Inc
- Incorporated in: Delaware, USA
- Contact Email: contact@keepin.ai
2. Information We Collect
We collect the following user information:
- Email address (for account access and support)
- Full name (optional)
- Approximate location (based on device IP if applicable)
- Images (uploaded for item recognition)
- Voice/audio input (for AI chat functionality)
- Basic device information (such as device type and OS version)
We do not collect or store payment information directly. All purchases are handled securely through the App Store or Google Play Store.
3. Third-Party Services
We rely on the following services:
- OpenAI: For processing image and voice data for recognition and AI chat
- AWS (Amazon Web Services): For secure cloud storage of user profiles and item data
- App Store / Google Play Store: For subscription and payment handling
(Analytics and crash reporting services like Sentry may be added in the future.)
4. How We Use Your Information
We use the information to:
- Provide and maintain our services
- Enable smart item cataloging and search features
- Communicate important service updates or support notifications
5. Data Sharing
- We do not sell your data.
- We only share necessary data with OpenAI and AWS to operate the App securely and efficiently.
6. Data Retention
- User profiles and item catalogs are stored indefinitely unless the user requests deletion.
- Users can delete their account and data directly through the app (feature coming soon) or by contacting contact@keepin.ai.
7. Security
We prioritize your data’s security by using SSL encryption and AWS’s built-in security measures to safeguard information.
8. User Controls
- Account Deletion: Users can initiate account deletion through the app or email support.
- Data Access: Users can view and manage their stored item catalog anytime through the App.
9. Changes to This Policy
We may occasionally update this Privacy Policy. We will post changes and revise the “Effective Date” at the top of this page when updates are made.
10. Contact Us
If you have any questions, please contact us at: contact@keepin.ai